Team inbox
Assign, route and resolve customer conversations with clear team ownership.
App preview · Coming soon
Apsora Chat
Our customer communication workspace is being prepared for its next release.
Product direction
Conversations that lead to action
Apsora Chat is envisioned as a unified work area for customer messaging and the business tasks that follow a conversation.
Customer context
Keep relevant contact details, labels and conversation history close to the discussion.
Workflow rules
Explore routing, reminders and controlled automatic responses for repeatable cases.
CRM & opportunities
Link relevant customer conversations to tasks, records and possible deals.
Performance insight
Review response patterns, team workload and service outcomes when reporting is available.
Channel integrations
Evaluate messaging and commerce connections subject to provider and policy requirements.
Availability
A thoughtful relaunch is underway
The previous live login is not available from this corporate website. We will announce current features and access on the Chat product domain once the service is ready.
Want to connect customer conversations and commerce?
Let us know which channels and workflows matter to your team.
